On completion of each course, we ask participants to complete our Customer Satisfaction Questionnaire (constructive criticism is always welcome!) and the following are some of the comments received so far:
What was your favourite aspect of the training course?
“Being allowed total control of the vehicle from the start, with no intervention from Keith other than verbal advice. It was all so different to any previous driving experience I’ve had. ….. Very enjoyable few hours, with a great sense of satisfaction.”
“I really enjoyed the Green Lanes. The route was very pretty and the ride fun.….
…. A Great day out! Everyone concerned was friendly and helpful. I really enjoyed the whole day. Thanks.”
Most of the day was spent taking part/driving. Very friendly from start to finish. Nothing too much trouble. No waffle, just straight to business and on with the fun. Enjoyed all of the day and made my daughter welcome too.
Favourite part was hands on approach and being asked what you think we should do, not just told - testing. Would recommend in future because of quality of service - professional service - no others in vehicle (big selling point).
Would you recommend us in the future and if yes, why?
“I have been on other courses and they compare to HV4x4 like pre-packed processed food does to freshly cooked food”.
The whole course was well run by a "team" of very enthusiastic people.
Although not a 4x4 owner, this was a great "experience" day and although serious, it was a lot of fun. I'm glad I did it. Keith is a superb and professional instructor.
Excellent instruction, very informative and we learnt a lot, thanks.
The course was a great experience with friendly and professional training.
Thank you so much for a fantastic day. It was certainly a day to remember!
Just great fun!
Very friendly service, good tuition, one-to-one instruction, plenty of time to put techniques into practice - just what a beginner needs. Thanks for a really enjoyable day. Will be back for the Adventure 4x4 (now booked for Autumn 2007).
The course was run very professionally and you were not one of a large number - the one-to-one tuition was much better.
My father-in-law (who accompanied me on the course) is a very hard man to please and he was smiling all night long afterwards. That's good enough for me. You will be seeing us again.
A lot more actual time behind the wheel than on other courses; a good one-on-one with the instructor.
Expert, patient, safe professional training, enhancing knowledge and skills. Delivering great fun and big smiles! Excellent handbook given to reinforce course learning.
Thank you all for looking after us so well on our first visit to Holme Valley 4x4. Feedback from all who attended was most positive/complimentary and everyone had a great time.
Holme Valley 4x4
Tel. 08000 448134 E-mail
Holme Valley 4x4 Brownhill Farm 33 Brownhill Lane Holmbridge Holmfirth West Yorkshire HD9 2QW